Sage FAS Fixed Assets Software Support
From tax law updates to discounts on other FAS products and upgrades, the SupportPlus program assures you receive the maximum ROI from your FAS system.
SupportPlus Renewal Discounts
All Hagel & Company customers receive discounted annual SupportPlus renewals!
Watch for our invoice prior to your renewal date and SAVE!
Remit payment and we will submit the renewal to Sage Software (formerly Best Software) on your behalf. Enjoy the same support agreement and first-class services you receive from Sage Software, Plus + the savings!
Special Discounts on FAS Products and Upgrades
As a customer of Hagel & Company, you have the opportunity to purchase new FAS products and services at special rates.
SupportPlus
As a SupportPlus member, you are entitled to the following benefits :
- Online Solution Center -- Use the same powerful tool the Sage Software team uses. You will find the answers and troubleshooting advice for your technical questions, all available to you 24 hours a day. You can also sign up for TechFlash, read the latest product announcements and download software updates at SupportPlus online. Take advantage of this convenient, reliable resource.
- Expert Customer Support -- The Sage Software team of experts is dedicated to providing you with fast, responsive telephone support, Monday through Friday from 8:00 a.m. to 8:00 p.m. (E.T). 800-331-8514
You will need your Customer Number when contacting Technical Support. Don't have your Customer Number? Contact Us.
- Tax Updates and Software Enhancements -- SupportPlus members automatically receive the latest versions of Sage software, complete with all the important tax law changes. Members also receive the software enhancements that make it even easier and faster to use the software. All enhancements are based on client requests and the latest technological advances.
- Free Newsletter Subscription -- SupportPlus members can subscribe to TechFlash, an electronic newsletter that highlights useful technical and product information - such as troubleshooting tips, answers to frequently-asked questions, updates available for download, and other technical matters.
New Users
All new users must register to be eligible to receive the support and services provided in your SupportPlus agreement from Sage Software (formerly Best Software).
Sage Software is pleased to announce its Customer Support teams for the Abra, FAS and Time Tracking (Carpe Diem and TimeSheet Professional) products have achieved certification under the prestigious Support Center Practices (SCP) Certification program, after an extensive audit of their St. Petersburg, FL and Herndon, VA Support Centers. SCP Certification quantifies the effectiveness of customer support based upon a stringent set of performance standards and represents best practices in the industry. More...